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- RM1,450 deposit is for cars expected to sell below RM100k in market value
- RM5,450 deposit is for cars expected to sell above RM100k.
On the morning of auction day from 9:30am – 11:00am you can register and place the deposit by cash or credit card.
If you win a car, Pickles commission is RM450 + 1.5% of the final bid price. There will be no other charges by Pickles. You will need to pay for the ownership change charges to JPJ and Puspakom. If you need a runner, we can help you for a one time all-inclusive service fee.
After winning, you can pay by cash or get a bank loan… you have 1 week to pay by cash or 2 weeks to arrange for loan.
If you want to check out the cars or learn more on how to bid just drop by our outlet every Monday – Friday 9:00am – 6:00pm
Our address is:
Lot 19391, Batu 8 1/2, Jalan Klang Lama, Taman Desaria, 46000 Petaling Jaya, Selangor.
The best way to receive updates is to WhatsApp or SMS “more info” to +6012-555 3727 and save our number into your contact list. It is important to save our contact number because WhatsApp will block certain files like our car list and pictures if we are not in your contacts.
Other auction houses in Malaysia only receive offers on 50-60% of their cars. That means 40% of people’s time is wasted. At Pickles Auctions, we receive an offer on every car and we frequently sell cars below reserve if a fair and genuine offer is made.
We recommend completing this process at least 30 minutes before an auction starts.
To register for an auction in person, just come to our auction headquarters and bring a valid IC or Passport. To do it online, download our Pickles Auctions app and follow the registration steps. Registering online requires verification of your identify, so plan at least 24 hours in advance.
Typically used cars follow the following auction deposit schedule:
- RM1,450 deposit is for cars with an expected final bid below RM100,000
- RM5,450 deposit is for cars with an expected final bid RM100,000 or above.
Refunds will be made back to you in the form in which they were received wherever possible. Partial refunds or refunds for deposits made via the app will be by bank deposit. To request a refund, please email refunds@pickles.my with your username and your bank account details.
Check out our video to learn more on how to bid and win!
- Cash refund: Immediate. Before leaving our outlet, just drop by our registration counter to have your cash refunded.
- Credit Card refund in person: Immediate. After concluding the auction, just visit our cashiers and they will void the deposit transaction. You will not incur any credit card charges.
- Credit Card refund remote: Within 5 days on request to refunds@pickles.my. After concluding the auction, email our team and we will refund all unused portions of your deposit. You will not incur any credit card charges.
- PicklesAuctions app – Credit Card: Within 2 weeks on request to refunds@pickles.my. You will not incur any credit card charges.
- PicklesAuctions app – Maybank2u: Within 1 week on request to refunds@pickles.my. You will need to provide your bank details to PicklesAuctions via WhatsApp.
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- The incoming email address for the refund request must match with the registered email with Pickles.
- Refunds can only be made into bank account registered/recorded with us.
- Upon new account registration, you must ensure the bank account name matches with your name (as per I/C) or Company Name (as per Form 9)
- Whatsapp requests, phone calls, or in person requests for bank transfers are not allowed. These methods cannot be verified by our staff. Only official email is accepted from the email address on the account.
- All these rules prevent fraud and unauthorized transfers to another person’s bank account. Thank you for your understanding.
During the viewing days you may have an up close look at the cars and request one of our staff to assist in starting engine, testing the air-conditioning, and even honking the horn. We want to make sure you are confident in the car you are buying. You are welcome to bring along a friend or your own mechanic for an expert opinion!
After winning a used car you will pay to Pickles Auctions:
- RM450 +1.5% of the bid amount.
Example:
Bid amount: RM80,000
Buyer premium calculation: RM450 + 80,000 x 1.5% = RM1,650
Additional charges for ownership transfer:
- Private buyer: RM450 for Puspakom B5 inspection + Ownership transfer via e-Auto + RM250 for Puspakom B7 inspection (if buyer applying for HP loan from bank)
- Used car dealer: FOC
- Affin Bank Repo car buyer: RM200 for Puspakom VR1 inspection
After winning a salvage item:
- 11% of the final bid priceBuyer premium is RM200 or 11% of the bid amount, whichever is higher.
Example:
Bid amount: RM10,000
Buyer premium calculation: RM10,000 x 11% = RM1,100 (which is higher than RM200)
If you would like a warranty, you have an option to purchase an extended warranty package with us that covers 4 major parts such as engine, transmission, ECU and major oil leak.
There is a limit of RM5,000 per transaction for the credit card. If you want to pay more than RM5,000, you will need to initiate multiple transactions. There is no fee per transaction and there is no limit for Maybank2u.
Maybank2u: within 1 week after you request a refund.
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After winning, all balance payment must be made within 7 days and only cash payment accepted for salvage vehicles. You are required to tow your vehicle out of Pickles Auctions Warehouse within 7 days.
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If you are an existing Pickles Auctions app user, just update the latest Pickles Auctions app. All Pickles 24/7 ebidding auctions will be listed in the Pickles Auctions app.
Example:
Bid amount: RM10,000
Buyer’s premium calculation: RM10,000 x (11%) = RM11,100
Running & Driving Vehicles: Buyer’s premium is a fee you need to pay Pickles Auctions after winning the item / car, at RM450 + 1.5%.
Example:
Bid amount: RM10,000
Buyer’s premium calculation: RM10,000 x (1.5%) + RM450 = RM10,600
- Click on the item you are interested in bidding for
- Enter a maximum bid amount i.e. RM5,000
- Click the Bid button to confirm
- Your new maximum bid amount will be indicated on the item page
You may set your maximum bid amount as often as you like before the auction ends.
An ebidding auction is online only and it runs over a period of several days. You can place your bid by pressing the “Bid Now” button or indicate your maximum bid amount to kick-start “Auto Bid” option and the ebidding auction platform will automatically bid your specified maximum bid amount. No inspection day for Pickles 24/7, you may view the items / images in Pickles Auctions app.
The new end time for that item is calculated as the time of the bidding activity plus five (5) minutes. For example, if the item is scheduled to end at 5.00pm and a bidder attempts to place a bid at 4.57pm then the new end time will be extended to 5.02pm.
If there is another bid attempt during the last five (5) minutes, then the end time will extend again. For example, if the item is scheduled to end at 5.02pm and a buyer attempts to place a bid at 5.01pm then the new end time will be at 5.06pm.
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Example:
Your winning bid amount: RM10,000
Buyer premium of 8%: RM800 (higher than RM500)
Total to pay Pickles Auctions: RM10,800
Or
Your winning bid amount: RM5,000
Buyer premium 8% or RM500 (whichever is higher)
Total to pay Pickles Auctions: RM5,500
You are required to tow your item out of Pickles Auctions warehouse or partner store yard within 7 calendar days or late storage fees of RM50 per day will be charged.
You may also register as a bidder in person over the counter at Pickles Auctions and receive instruction on how to bid by one of our friendly staff. If you have any troubles, we are here to help. Call us at +60166999170